Booking Terms & Cancellation Policy

Check-in is from 4:00 pm and check-out is by 11:00 am.

A 25% payment is due when booking more than 30 days before arrival, with the remaining 75% due 30 days before arrival. Bookings within 30 days require full payment.

Cancellation

Free cancellation for 24 hours after booking where booked at least 7 days before arrival. Full refund 30+ days before arrival; 50% refund of accommodation charges 7–30 days before arrival; accommodation charges are non-refundable within 7 days. Cleaning fees for accommodation that will no longer be used are refunded in full when cancellation occurs before check-in.

Dogs

A maximum of two well-behaved dogs may be added to a booking at £40 per dog per stay. Dogs must be flea and tick treated and must be kept off beds, sofas and other soft furnishings.

Additional accommodation

The Cabin and The Hut are optional additions to a Bolthole booking only and cannot be booked independently. Where added, they are reserved for the same stay dates as The Bolthole.

Nothing in these terms affects applicable UK consumer rights.